Privacy Policy

Last updated: 25 August 2026

Who we are

Creator Rise Agency operates this website at creatorriseagency.store. For any question about this policy or your data, contact us at creatorriseagencyllc@gmail.com.

What information we collect

• Contact details you submit through our enquiry form, such as your name, email address and the message you write
• Order information when you purchase a service, including your name, email address, billing details and any project notes you provide at checkout
• Account details if you create an account on this website
• Technical information collected automatically, such as IP address, browser type and pages visited
• Cookie data as described in our Cookie Policy

How we use your information

• To respond to your enquiry and provide the service you asked about
• To process and fulfil orders, including sending order confirmations
• To provide customer support and communicate about work in progress
• To meet legal, accounting and tax obligations
• To improve this website and understand how it is used

Payment information

We do not collect or store your full card details on this website. Card payments are processed by Stripe, which handles your payment information under its own privacy policy and security standards. We receive only confirmation of the transaction and limited details such as the last digits of the card and the payment status.

Who we share information with

We do not sell your personal information. We share it only with service providers that help us operate this website and business, including our hosting provider, our payment processor, and analytics providers where enabled. Each processes data on our behalf. We may also disclose information where required by law.

How long we keep it

Enquiry records are kept for as long as needed to respond and for a reasonable period afterwards. Order and invoice records are kept for as long as required by applicable tax and accounting rules. You can ask us to delete information we are not legally obliged to retain.

Your rights

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or object to certain processing. To make a request, email creatorriseagencyllc@gmail.com. We may need to verify your identity before acting.

Security

We use HTTPS across this website, keep software updated, and restrict administrative access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we take reasonable steps to protect the information you give us.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy as our services or legal obligations change. The date at the top of this page shows when it was last revised.